Privacy Policy
Effective Date: April 2, 2026
1. Information We Collect
Lumina collects information that you provide directly to us when you create an account, such as your phone number (verified via SMS), and profile information. We also collect usage data to help provide a high-performance streaming experience.
2. How We Use Information
We use the information to manage your account, verify your identity for billing and security, and to personalize your experience on the platform. Your phone number is used for authentication and OTP verification purposes only and will not be shared with third parties for marketing.
3. Data Protection
We implement high-grade security measures to protect your personal information. All payments are processed through secure, trusted payment gateways (such as Pesapal), and we do not store full payment card details on our servers.
4. Your Rights
Under GDPR and other local regulations (including Ugandan Data Protection laws), you have the right to access, update, or delete your data. You can delete your account at any time through the Settings page.
5. Contact Us
If you have questions about this policy, please reach out to our privacy team at privacy@lumina.qd.je.